nawras
e-Learning: Excellence in Service (Advanced)
0%
Précédent
Données du cours
Généralités
Announcements
Introduction
The Service Standards
Introduction
Fundamentals of Service Standards
Management and Service Standards
Assessing the Effectiveness of Standards
Obtaining Customer Feedback
The Service Team
Service Teams
Employee Selection
Implementing Proper Training
Motivation
Reinforcing Desirable Behavior
Understanding the Customer
Solving Customer Problems
Understanding your Customers
Encouraging Customer Loyalty
Employee Loyalty’s Influence
Post-Course
Rate the Course
Prochain
nawras
Panneau latéral
Home
Français (fr)
Deutsch (de)
English (en)
Español - Internacional (es)
Français (fr)
اردو (ur)
العربية (ar)
Arabic
English
French
German
Spanish
Urdu
Connexion
Keyboard Shortcuts
✕
Navigation
Enable/Disable Navigation with Keys :
Ctrl
Alt
N
Navigate Up :
Ctrl
Alt
↑
Navigate Down :
Ctrl
Alt
↓
Scroll Up :
Pg Up
/
↑
Scroll Down :
Pg Down
/
↓
Navigate to Page :
Enter
Apps
Navigation sur le site
Dashboard
eLexcellservzadv
Passer au contenu principal
informations du cours
Accueil
Cours
Sales & Marketing
eLexcellservzadv
Résumé
e-Learning: Excellence in Service (Advanced)
Skill Level
:
Beginner