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e-Learning: Basic Sales Skills
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The Sales Process
Introduction
The Sales Process
Sales Terminology
Elements of Selling
In Dealing with the Client
Identifying Beneficial Personal Characteristics
Establishing Credibility
Professional Behavior
The Client
Finding Your Clients
Making Successful Sales Calls
Connecting with your Clients
Solving Problems with the Client
Discussing The Problem-Solving Process
Handling Stalling and Objections
Responding to Objections
Presenting to the Client
Identifying Presentation Elements
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e-Learning: Basic Sales Skills
Skill Level
:
Beginner