In the social and business world, it's important to recognize and regulate your emotions in order to be able to relate to others and make the best use of your leadership efforts.
This process requires both rational and emotional intelligence and is one of the differentiators between good leaders and great leaders.

Emotional intelligence involves the ability to monitor one's own and others' feelings and emotions, to discriminate among them, and to use this information to guide one's thinking and action.

Skill Level: Beginner